About Us

/ Premier Protection Facility In Rochester, MN

Enhancing and Protecting Since 2019

Our Story

 

Med City Detail was born from the vision and dedication of our founder, Evan West. We opened our doors in Rochester, Minnesota, on February 7, 2019, to offer premier automotive protection services.

 

From a humble start to being recognized in the community, we have continuously evolved and expanded our range of services to meet our clients’ needs. Our story is one of perseverance, growth, and a commitment to excellence.

Call to book: 507-401-2791

/ The Pinnacle Of Protection

Our Purpose

Our purpose, the reason why our company exists; Med City Detail exists to show the world that the Automotive Industry can be trusted. Everything we do, every decision we make, is to bring trust to our industry. We offer Peace of mind with the nation’s best warranties, money back satisfaction guarantees and damage replacements. This allows us to really take car of our customers and their vehicles with a united front.

Customer Satisfaction
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Evan and his team perform fantastic, high quality work using only the best products. The only place I trust to take my vehicles to for tint and protective work.

Owen Ford

Our Core Values

At Med City Detail, our Core Values are the Ultimate Guide to how we behave, at all levels and every department. The essence of our business.

 

Fair and Prepared, Always.

  • We are committed to ensuring fairness in all our interactions. The customer, the team and the business always wins. We are prepared to handle any situation by thinking 2 or 3 steps ahead, predicting outcomes before they become disasters. This means providing excellent service for our customers, setting realistic and supportive expectations for our customers and team members, while protecting our business through thoughtful and strategic planning.

Kaizen: Continuous Improvement Education

  • We are committed to constant and incremental improvement in everything we do. Every team member plays a vital role in making small, positive changes that enhance our services, efficiency, and overall quality. Together, we strive to innovate and optimize our operations, fostering a culture of excellence and continuous growth.

Education.

  • We want our customer to know exactly what they are purchasing. From our consultative approach, to in depth online resources, we educate ourselves to the highest levels and give that knowledge to our existing and potential clients. It is important to give information people can trust.
Customer Satisfaction
ilya swanson google review image

Evan and the Med City Detail team’s commitment to customer satisfaction is very evident throughout every part of working with them. If you have any questions about services, Evan will explain things to you in detail as well as provide pricing estimates for many different combinations of services. Communication during service is clear and efficient. Evan is also committed to after sale service and will ensure you are satisfied with the work done on your vehicle.

Ilya Swanson
/ WHAT MAKES US YOUR GO-TO CHOICE

Why We Stand Out

Customer Satisfaction

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